Terms of Service

1. Acceptance of Terms

By accessing or using the website www.jewelsgarden.in or engaging with Jewels Garden's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. About Jewels Garden

Jewels Garden is a fine jewellery retail store owned and operated by Kedarnath Sriramulu Kaveripatnam, a Proprietorship registered under the Goods and Services Tax (GST) Act with GSTIN: 29AKRPK6707H1ZN, located at Shop No.5, Bishop Cotton Boys School Complex, 15, Residency Road, Bangalore, Karnataka 560025.

3. Products and Services

Jewels Garden offers fine jewellery products including gold, diamond, silver, and gemstone jewellery. All products are subject to availability. We reserve the right to modify, discontinue, or change prices of any product without prior notice.

• All jewellery is sold with quality certification where applicable
• Product images on the website are for illustrative purposes only
• Prices are in Indian Rupees (INR) and are inclusive of applicable GST
• Custom orders are subject to separate terms agreed upon at the time of order

4. Communication Services

By providing your contact information, you consent to receive communications from Jewels Garden through various channels including phone, email, WhatsApp, SMS, and RCS (Rich Communication Services) messages. These may include:

• Order confirmations and status updates
• Promotional offers and new collection announcements
• Customer service communications
• Appointment confirmations

You may opt out of promotional communications at any time by contacting us or replying STOP to any message.

5. Website Use

You agree to use this website only for lawful purposes. You must not:

• Use the website in a way that violates any applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website
• Transmit any unsolicited or unauthorized advertising
• Copy or replicate any content without written permission

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Jewels Garden and is protected by applicable intellectual property laws. No content may be reproduced without our express written permission.

7. Returns and Exchanges

Our return and exchange policy is as follows:

• Items may be exchanged within 7 days of purchase with original bill and packaging
• Custom-made jewellery is non-returnable and non-exchangeable
• All returns are subject to quality inspection
• Refunds, if applicable, will be processed within 7-10 business days

8. Limitation of Liability

Jewels Garden shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific product or service in question.

9. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact Us