Privacy Policy

1. Introduction

Jewels Garden ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jewelsgarden.in or contact us for services.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Contact Information: Name, phone number, email address
• Enquiry Details: Messages, product interests, service requests
• Usage Data: Browser type, IP address, pages visited (via analytics tools)
• Communication Data: Records of correspondence via phone, WhatsApp, or email

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer service
• To send product updates, offers, and promotional communications (with your consent)
• To improve our website and services
• To comply with legal obligations under Indian law
• To send transactional communications via RCS, SMS, or WhatsApp

4. RCS Messaging

Jewels Garden may use Rich Communication Services (RCS) messaging to communicate with customers who have opted in to receive business messages. These messages may include:

• Order confirmations and updates
• Appointment reminders
• Promotional offers (only with prior consent)
• Customer service responses

You can opt out of RCS communications at any time by replying STOP to any message or contacting us directly.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist us in operating our business (under strict confidentiality)
• When required by law, court order, or government authorities
• To protect the rights and safety of Jewels Garden or others

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data in transit.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

8. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings; however, some features of the website may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: